1. Improving the quality of services provided
The social graph and research results in the company can significantly improve the quality of services provided. When you know exactly which employees have the most skills and experience in their field, you can reduce costs and projects. This results in the following benefits:
- Increasing the level of expertise: Using the knowledge and experience of the best specialists allows us to provide clients with better and more accurate solutions.
- Improving reputation: High quality services support the company’s reputation in the market, which attracts new customers and maintains its existing position.
2. Efficient resource allocation
The social graph allows you to identify not only obvious leaders, but also hidden talents among employees. This allows you to more efficiently restore resources:
- Optimization of work processes: Understanding which employees are most competent in certain areas helps to avoid duplication of results and improve coordination of work.
- Increased Productivity: Resolving tasks to the most qualified employees ensures projects are completed and staff productivity increases.
3. Improved communication and collaboration
The construction of an expert graph and the presentation of experts will promote internal communication and cooperation:
- Strengthening Teamwork: Understanding who is the expert in certain areas helps form a more balanced and resilient team.
- Exchange Definition: The social graph stimulates exchange between employees, which meets the general standard of growing competencies and increasing income levels in the company.
4. Decision support
The social graph provides important company data for making strategic decisions:
- Performance Analysis: Managers can analyze employee performance and identify areas for improvement.
- Development of development strategies: Analytical research data helps develop strategies for training and personnel development, which in most cases increase the competitiveness of companies.
5. Increase employee satisfaction
Identification and analytics in your field increases employee motivation and satisfaction:
- Recognition and Rewards: Employees whose knowledge and experience are recognized feel more motivated and valued by the company.
- Professional development: Opportunity to participate in key projects and provide recommendations for professional growth and development of managers.
How to implement
To implement this strategy in the company it is necessary:
1. Conducting Surveys and Collecting Data: Move on to conducting surveys and collecting data about employee skills and experience.
2. Build a dynamic graph: Use the collected data to build a dynamic graph that visualizes the connections and interactions between employees.
3. Data Analysis and Expert Identification: Analyze the social graph to identify the best experts in various fields.
4. Optimization of processes: use the obtained data to optimize work processes, allocate improved resources and improve the quality of services provided.
5. Monitor and Adapt: Regularly update the social graph and analyze data to adapt to changes and continue to improve processes.
Thus, the use of social graphs and the identification of expert opinions in their field allows the company not only to improve the quality of the services provided, but also to significantly increase its profitability by optimizing resources, improving communications and decision support.
